The Schlosshotel team
The people behind the Momentum
A hotel like this isn’t just walls, suites, and views. It’s the people who make every day feel effortless – even when their tasks are anything but. People who listen, think ahead, smile, even when no one is watching.
At Schlosshotel Kitzbühel, no single department takes the spotlight. But each is ready at just the right moment. From the first “Welcome!” at reception to the final dessert in the restaurant. From a blissful moment in the Momentum Spa to a perfectly fluffed pillow in your room or suite.
What you experience is hopefully a perfect stay. What makes it possible is genuine teamwork.
The faces behind Schlosshotel
Commitment. Passion. Joy. That’s what makes the people at Schlosshotel who they are. Here, we introduce a few of them: individuals with character, integrity – and a keen sense of what really matters.
Uwe Schramm
Hotel Director
- Expertise: Schlosshotel with its team and guests
- What sets him apart: his passion for nature and exercise
- What drives him: happy guests and a strong team that grows together
- Favourite spot at Schlosshotel: the outdoor pool at Momentum Spa: clear mountain air, warm water, and the view of nature are his favourite way to relax
- Motto: primus inter pares. Leading with trust and treating others as equals
Jana Wippermüller
Deputy Director
- Expertise: her eye for both the big picture and the smallest detail
- What sets her apart: high standards combined with incredible warmth
- In her free time: family comes first
- Favourite spot at Schlosshotel: the view from the spa reception over the pool Calm, clear, focused.
- Motto: everything is a question of perspective
Keven Prünster
Deputy Director and Spa Manager
- Expertise: sparking joy in both guests and team with his signature blend of charm, enthusiasm, and humour
- What sets him apart: Keven is a true original – the reason you immediately feel welcome at Schlosshotel
- Hobbies: exploring European cities and skiing across the Alps
- Favourite place at Schlosshotel: the spa reception – especially when selling a particularly extravagant swimsuit
- Motto: the death of happiness is comparison. Life is lived in passion; in reason alone, we merely exist.
Christina Lunzer
Head of Events
- Expertise: gala dinners, weddings, private events, And creating life’s special moments
- Favourite moment: being part of special moments and making them possible
- Hobbies: Time on the mountain peaks or ski slopes
- Favourite spot at Schlosshotel: the terrace at DAS Kaps, by the water overlooking the golf course
- Motto: nothing is impossible
Sebastian Vogelsang
Revenue Manager
- Expertise: staying calm under pressure
- Driven by: seamless teamwork across all departments. When everything comes together perfectly, that’s excellence in action for him.
- Favourite spot at Schlosshotel: the bar terrace in the morning with a good coffee in hand
- Motto: Team No Problem: solution-orientated, clear, and always with a smile
Marie Kumpf
Front Office Manager
- Expertise: welcoming people and creating moments of well-being
- What sets her apart: inspiring the team with humour, energy, and straightforward communication
- Who she trusts (even when she’s not around): the fantastic front office team
- Favourite spot at Schlosshotel: the bar terrace
- Motto: the small moments of today turn into the memories of tomorrow.
Herwig Höfer
F&B Manager
- Expertise: his eye for detail and dedication to Schlosshotel and its guests
- Favourite moment: when guests say goodbye with “We cannot wait to come back.”
- What matters most: spending time with family in the mountains and in nature
- Favourite spot at the Schlosshotel: the tee at the 7th hole – that view over Kitzbühel
- Motto: together, we can achieve anything!
Melanie Huber
Head host
At Schlosshotel since 2016
- Expertise: making wishes come true? Certainly. Exceeding expectations? Without question. Especially when it comes to families, first-time visitors, or those little special requests.
- Favourite moment: seeing someone’s smile light up, that’s what makes her love her job.
- Signature tip: catch the sunrise at Mt Kitzbüheler Horn. A moment that leaves even seasoned travellers speechless.
- Favourite spot at Schlosshotel: the drawbridge with view of the Hahnenkamm and DAS Kaps
- Motto: every experience is an opportunity to learn something new.
Michael Markovec
Executive Chef
- Expertise: inspiring people to excel through passion and teamwork
- Favourite moment: when the entire kitchen works seamlessly together and the guests leave satisfied
- Driven by: skilled craftsmanship, high-quality ingredients, and authentic flavour
- Favourite spot in the Schlosshotel: the kitchen – the heart of the house and a personal retreat for creative processes
- Motto: Qqality is born where people share a passion for it
Steven Schink
Head of Building Services
- Expertise: knowing every corner and facet of Schlosshotel inside out
- What motivates him: the ever-changing variety of tasks and challenges in his role
- Favourite spot at Schlosshotel: the balcony of room 600 with a view of the Hahnenkamm
- Hobbies: cooking or being out and about on two wheels with his family
- Motto: if you truly want something, you’ll find a way; if not, you’ll find an excuse
Ester Ebenhöh
Head of Golf Coordination & Golf Shop
- Expertise: golf
- Favourite moment: sunset
- Driven by: loyalty
- Favourite spot at the Schlosshotel: the Pro Shop, obviously
- Motto: Those who rest, rust.
Peter Szabo
Executive Housekeeper
- Expertise: ensuring Schlosshotel Kitzbühel shines from top to bottom, from A to Z, in the truest sense
- What sets him apart: he’s an organisational talent who keeps the entire hotel spotless and structured
- Favourite spot at Schlosshotel: the entire hotel, from top to bottom, from A to Z
- Hobbies: cooking and immersing himself in a thrilling book
- Motto: tomorrow is a new day; it deserves fresh energy and a clear focus.
Joshi Ram Kumar
Sushi Master at Rōzu & Executive Sous Chef
- Expertise: precision and focus, and the aim of serving something extraordinary
- Passion: creating unforgettable moments of indulgence
- What keeps him balanced: the opportunity to grow and to keep learning new things
- Favourite spot at Schlosshotel: the chef’s table and direct feedback from guests
- Motto: cook with dedication, lead with heart. Every plate, every ingredient deserves your all.
Phil Hopkinson
Head of Administration
- Expertise: finance
- Favourite moment: successfully completing a task
- Driven by: efficiency and calm
- Favourite spot at the Schlosshotel: Rōzu Sushi Lounge
- Motto: treat people as you expect to be treated
Erik Spisla
Head Bartender
- Expertise: delight guests with drink recommendations and craft the perfect cocktail
- Favourite moment: when a cocktail turns out perfectly
- Driven by: guest satisfaction and their delighted reactions
- Favourite spot at the Schlosshotel: behind the bar
- Motto: shake it till you make it
Sara Kröll
Deputy Spa Manager & Spa Reception Manager
- Expertise: making the Momentum Spa a very special place for guests and team
- What sets her apart: her positive energy – she’s a real ray of sunshine
- What moves her: working with Spa Manager and Deputy Director Keven Prünster
- What inspires her: being out and about with her family, husband, and dog
- Favourite spot at Schlosshotel? No doubt: the Momentum Spa
- Motto: radiate the energy you wish to receive
Niko Milic
Head of Housekeeping
- Expertise: perfect luggage service – punctual and reliable
- Favourite moment: morning coffee at the bar
- Driven by: guest satisfaction
- Favourite spot at the Schlosshotel: the sun terrace at the bar (best enjoyed with a cup of coffee)
- Motto: Attentive. Reliable. Always there.
Sara Sponring
Sales Manager
- Expertise: MICE, leisure & corporate sales, with a passion for sustainable partnerships and creating inspiring castle moments
- Favourite moment: when a first conversation turns into a genuine connection, and guests return excited, having felt the castle’s magic
- Driven by: honesty, team spirit, and genuine enthusiasm – both with guests and within the team
- Favourite spot at the Schlosshotel: the yoga platform, where tranquillity, mountain air, and energy meet
- Motto: courage begins where planning ends